At Zelda Shot, your satisfaction is important to us. If you are not completely satisfied with your purchase, we offer a straightforward return and refund policy to ensure a smooth shopping experience.
Returns
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You may request a return within 7 days of receiving your order.
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To be eligible for a return, your item must be unused, in its original packaging, and in the same condition that you received it.
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To initiate a return, please contact us at [email protected] with your order details and reason for the return.
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Once your return is approved, we will provide instructions on how to send the item back.
Refunds
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After we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
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If approved, your refund will be processed within 5–7 business days.
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Refunds are issued through a method agreed upon during communication (excluding the original payment method).
Non-Returnable Items
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Certain items such as custom-made or clearance products may not be eligible for return. Any such exceptions will be clearly mentioned on the product page.
Late or Missing Refunds
If you haven’t received your refund after 7 business days of confirmation:
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Double-check your communication or refund method
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Contact us at [email protected] for assistance
Exchanges
We currently do not offer exchanges. If you need a different item, please request a return for the original item and place a new order.